NPS (Net Promoter Score) can be used several ways besides just gathering feedback for internal use. In a previous blog, What is Net Promoter Score and How can it Help You, I explained what a Net Promoter Score is and how to utilize it in a survey. Now I’d like to talk about how the […]
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Do you remember the big DIY TV boom of the late 90s and early 2000s? All it took was a few clicks of your remote control and you could surround yourself with professional contractors and painters showing you how to “do it yourself” on all things remodeling or refinishing. It all seemed so easy, right? […]
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