Peak Surveys, Inc. is a woman-owned, Colorado-based research company established in 2001 as a resource for customer and employee surveys.

The Peak Surveys service line has gradually increased over the years due to the demand and needs of both local and national organizations. Currently, Peak Surveys employs both quantitative and qualitative research in order to address an organization’s business objectives.

Peak Surveys specializes in customer and employee surveys, market research, and mystery shopping.

A message from Dawn Kruger, Owner of Peak Surveys:

“I’ve worked with clients who seek valuable information from their employees, clients, and prospective clients. Whether you are in need of an entire feedback system or a simple satisfaction survey, I have the knowledge and experience to improve your business.”

Through in-depth research and strategic approach, I have helped my clients:

  • understand what is important to their customers as well as how satisfied their customers are with their services and/or products
  • improve communication with (and gain understanding of) their current clients and employees
  • learn what motivates their customers’ decision making
  • determine if their sales and customer service staff is performing as trained
  • establish how employees perceive their positions, team, and customers
  • analyze and improve their organization’s culture
  • develop a system that proactively seeks both employee and customer input throughout their organization

DIY Survey Support

In recent years, the advancement in online survey technology has created a wealth of “Do It Yourself” survey designers. This has been a welcome change in research, but has also allowed for many DIY errors. Peak Surveys works side-by-side with you to ensure your surveys are unbiased, create actionable data, and are comprehensive and valid .

Please contact me to discuss how I can help your organization gain the information it needs to succeed. Helping small business owners gather important data about their organization is my passion, and I’m excited to hear from you!

Awards and Nominations

Tri-Lakes Chamber 2021 Ambassador of the Year

Southern Colorado Women’s Chamber Accolades Nomination[/vc_column_text]

Clients We've Worked With

  • Adventist Healthcare System
  • American Stationery
  • American Wedding Album
  • Amnet
  • Benefit Resources
  • BBB of Southern Colorado
  • Bosca
  • Braun Consulting
  • Experience Colorado Springs
  • Car Wash Express
  • Center for Equity & Excellence | Dr. Allen
  • Chef’s Catalog
  • Choice Mortgage
  • Classic Homes
  • Colorado Springs Christian School
  • Colorado Springs Convention & Visitors Bureau
  • Colorado Springs Fire Department
  • CPI Card Group
  • DoubleTree Hotel
  • Ehrhardt, Keefe, Steiner & Hottman
  • El Paso County Parks & Leisure
  • Exceptional Care for Women
  • Genesis Homes
  • Gold Hill Mesa
  • Goodwill of Colorado
  • HESM&A Engineering
  • Honeywell
  • IPC Communications
  • Keller Homes
  • Lewis Palmer School Dist. 38
  • La Plata Investments
  • Peak Polymer
  • Peak Résumés
  • Pikes Peak Cog Railway
  • Pikes Peak Rural Transportation District
  • PKF Texas
  • Phoenix820
  • Pueblo City-County Library District
  • Quality of Life Indicators
  • Snowfox, Inc
  • Stockman, Kast, Ryan & Co
  • Walker Mowers
  • Warren Management
  • Wolferman’s Gifts
  • Woodmoor Pines Golf & Country Club
  • Vectron

Client Testimonials