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Archives for March 2018

March 15, 2018

Excellence in Customer Service – How to Understand Your Clients

As business owners, we’re no strangers to the infamous phrase, “The customer is always right!” We all know, of course, that this phrase is more of a gray area than a black and white rule. It’s often used to solve a customer service issue that has taken a negative turn, or to avoid an unpleasant […]

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Understanding Your Market Can Make or Break a Small Business

Whether it's delivering the best customer experience, increasing sales, or enhancing employee engagement, Peak Surveys can help you acquire the accurate, unbiased data you need to achieve your business goals.

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